Case Study: Public Safety Institute for Technology


 

BUSINESS NEED

Public Safety Institute for Technology (PsiTek) was a newly formed not-for-profit organization committed to enhancing homeland security by providing integrated technology, programs, and information to the nation's public safety agencies.  While the new organization had defined its high-level mission, it needed to refine its business model, prioritize its service offerings, and define a plan to create the organization. 

THE SOLUTION

Excella worked with PsiTek's management to clarify the mission and prioritize the service offerings based on the relative value to PsiTek's customers.  Excella then identified the competencies required to provide each service and recommended approach to create each competency (i.e. build or partner). Finally, Excella defined the overall concept of operations and business plan for the institute. 

Based on the clarified business plan, PsiTek is on track to secure $20 million in federal funding and $1 million in state funding.