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Solving Complex Problems with Systems Thinking
It’s no surprise that when designing digital products or developing solutions for problems, we must consider all the different touchpoints the user will have. However, to devise a solution that solves the right problem for the user, we need to gain a holistic understanding of their environment and their needs. In other words, diving deeper […]
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Good Technical Debt vs. Bad Technical Debt
In my previous post, we defined technical debt and saw that not all technical debt...
As an Agile coach and trainer, I have a love-hate relationship with the idea of...
10 Essentials for Success with Digital Service Delivery
In our previous posts, we saw how to succeed with Digital Service Delivery by using...
In software development, we can create an elegant solution. But if it doesn’t do what...
MVP vs. MMF – What’s the Difference?
In our last post we looked at the true Agile value proposition in terms of...
User Experience: Why It Matters to Customer Experience
How seriously do you consider user experience for your internal applications? There seems to be...