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Business Analysis, IT Modernization

The Real Cost of Aging IT Systems, Part Two: The Top 4 Costs Holding Businesses Back

In our previous post, we discussed how outdated, core IT systems can impact budgets and...

Business Analysis, IT Modernization

The Real Cost of Aging IT Systems, Part One: How Outdated IT Burdens Budgets

IT leaders know aging technology systems eat away budgets, but what are the real and...

A Song of Stakeholders: Lessons in Stakeholder Buy-In from Game of Thrones

Winter is here. And I’m not talking about the weather. I’m talking about the long,...

Business Analysis, User Experience

Customer Experience for Analysts

Customer Experience – What Is It? Customer experience (CX) is often a term that gets...

DevOps, Federal

Bold, But Not Bold Enough: ACT-IAC on Legacy System Modernization

The American Council for Technology (ACT) and Industry Advisory Council (IAC), collectively known as ACT-IAC, released a...

Business Analysis, Software Development, User Experience

5 Tips for Conducting User Interviews

As a new UX professional, performing a user interview can be a daunting task. Your...

AWS, Cloud

5 Ways to Secure your AWS Environment

This fall, we began a process to identify some of the most important items to...

Data Analysis, Software Development

USAJOBS: Using Analytics to Improve Testing Strategies

The USAJOBS Program Management Office understands that better testing leads to a better product for...

Agile Requirements, Business Analysis

3 Steps for Discovery

Discovery is the act of uncovering facts. Within the context of developing a product backlog,...

Agile, Business Analysis

3 Common Misconceptions about Business Process Analysis

I was talking to a colleague about the basic skills every Business Analyst should possess....

Business Analysis

How to Prepare for a Successful Business Process Modeling Session

As Business Analysts, we have all have been in situations where we are new to...

Project Management

Pulling in the Same Direction: Why Development Projects Need BAs

We’ve all been there….  we’ve worked on teams where software developers and project managers work...