If Human-Centered Design is not User Experience, Customer Experience, or even asking people what they want, then what is it?
UX Designer and Managing Consultant, Thelma Van, joins us to define Human-Centered Design (HCD), debunk the biggest HCD misconceptions, and share tools to help your organization start delighting customers today. Watch our latest video to learn how to start unlocking the true potential of Human-Centered Design.
You can learn more about Thelma and connect with her on LinkedIn!
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