Successful Shared Service Migration Center Helps DOL Stay Mission-Focused

The U.S. Department of Labor (DOL) oversees America’s workforce—from preparing workers for new jobs to assuring work-related benefits. After two failed attempts to complete a federally-mandated migration of its Human Resources (HR) systems to an approved Shared Service Center (SSC), DOL engaged Excella. Working side-by-side, Excella and DOL successfully migrated from the legacy system to the Shared Service Center, achieving significant cost savings ($3.8M over 10 years), and putting the program on a path for future success.