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Organizational Transformation

Productivity is a Team Sport

Getting across the finish line is great, but getting across the finish line swiftly and efficiently is the real win for your organization. To truly maximize the benefits of your technology initiatives, you must approach productivity as a team responsibility rather than focusing solely on individual contributors. Excella can help you start driving value faster by streamlining your operating model with the right blend of automation and better ways of working.

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Experience the Power of Constructive Change

As policies and processes evolve and expand, tasks are routinely stuck in queues for longer than they’re being worked on, hindering effectiveness and productivity. Our transformation approach leverages expertise in analyzing and streamlining processes, implementing ROI-driven automation, and enabling your workforce through improved alignment and reduced overhead. Our experts have reduced handoffs and time-to-completion by 90% using Value Stream Mapping and low-cost automation while improving quality and reducing compliance burden.

There is no one-size-fits-all formula, so we draw from a range of industry-standard frameworks and technologies to create a roadmap tailored for your organization. Excella’s productivity engineers will help you create a system of continuous improvement and innovation to shorten time to value, eliminate waste, and empower your people.

Drive Value with our Transformative Solutions

Value Stream Mapping

Unlock new levels of efficiency and collaboration. Our Value Stream Mapping services help you uncover hidden bottlenecks, simplify processes, and accelerate delivery. By automating routine tasks and streamlining compliance, we help you liberate your organization to deliver greater value, faster.

DevSecOps Implementation

Accelerate your journey from idea to deployment. Our proven DevSecOps approach streamlines workflows, embeds security at every stage, and delivers real-time feedback for continuous quality and compliance. By harnessing automation and the industry-leading DORA framework, we help your teams move faster, stay secure, and scale with confidence.

Agile Product Operating Model

Create cross-functional alignment by organizing work along your key value streams. Sharpening organizational focus and removing dependencies will allow your organization to deliver value more efficiently, adapt faster to changing conditions and priorities, and thrive in uncertainty.

Training and Empowerment

Upskill your teams with hands-on delivery support and real-time education to drive operational efficiency, create a culture of collaboration and psychological safety, and increase productivity through better ways of working.

Benefits to Our Approach

Alignment of People, Process and Technology Towards Organizational Goals

We guide organizations in aligning their value streams to optimize cross-departmental flow and create synergy across the organization.

Streamlined Processes for Delivery and Governance

Our experienced process engineers will identify and eliminate blocking dependencies, sources of wasteful rework, and non-value adding tasks that drain staff capacity.

Enhanced Solution Delivery

We have deep experience in shaping high-performing teams. From team launches that embed a collaborative culture and agile mindset to outcome-focused development with a focus on quality and adaptability – our guides will set your development teams up for success, whether that’s software applications, low-code, data platforms, or AI solutions.

Strong Foundation for Delivery at Enterprise Scale

As the scope of work grows, efficiency and predictability often decline due to lack of alignment, dependency management, and structural delays. We draw upon years of experience helping both big and small federal agencies, and private sector clients adopt a well-structured, effective development approach, leaving your teams with the knowledge they need to scale successfully.

Best Fit Combination of Frameworks and Approaches

We use our experience using a wide range of frameworks and approaches across many different types of organizations to implement tailored delivery improvements. Driven by your organization’s specific needs, we combine elements from Lean, Agile, Product Management, DevSecOps, Org Design, Flow Engineering, and numerous modern engineering practices to optimize your organization’s journey from current state towards continuously improving productivity and quality.

Proven Transformation Success

Modernizing the American Dream: How USCIS Dramatically Reduced Verification Case Processing Times

Achieving unprecedented levels of scalability

With Excella’s support, USCIS  updated three of these mission-critical legacy systems. The modernized systems have dramatically decreased case processing times, improved customer service, and introduced a new, modern technology infrastructure. Their success demonstrates that leaner government IT processes can effectively respond to 21st century needs.

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Improving Delivery and Customer Satisfaction with Agile and DevSecOps

Improved Customer Satisfaction through Refined Planning and Enhanced Agility

With Excella support, USAJOBS’s Agile teams successfully adopted automation throughout their DevSecOps development, delivery, and support processes to dramatically enhance the website’s performance. These improvements allowed the site to be named one of Forbes Magazines “10 Best Websites for your Career” in 2013 and USAJOBS ASCI jumped to an all-time high in 2014.

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myUSCIS: Pioneering the Future of Government Services

Seamlessly Modernizing the Customer Experience

With Excella’s help, myUSCIS, the flagship U.S. citizenship application and suite of digital products and tools not only provides applicants and petitioners with a better user experience, but it also reduces administrative costs for the U.S. government. USCIS customers continue to receive value from an upgraded customer experience and, as the results show, are welcoming the digital move

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How Silverline Communications Put Agile Marketing in Action

Value-Driven Communications and Marketing

With Excella’s help, the Silverline Communications team found the right Agile approach for them and incrementally transformed their work processes over four months, creating new policies and eliminating impediments that had long hindered them. As the team gained confidence, the team has found more ways to deliver and share their value with clients and clients have had more opportunities to gain insights into their communications and marketing activities. For Silverline, putting Agile marketing into action began with a transformative mindset shift, but maintaining and improving their agility never ends.

 

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Related Resources

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Learn how Human-Centered Design makes a world of difference between an enjoyable, seamless user experience and a frustrating, clunky design.
How Can Federal Agencies Can Deliver Better Digital Experiences Using UX and Human-Centered Design?
In this podcast, UX/UI Xpert, Thelma Van, breaks down foundational steps federal leaders can take to implement UX and HCD into citizen facing products and share strategies to evaluate progress in incorporating HCD into federal digital experiences.
5 Keys to a Successful Agile Transformation
While aiming for a more nimble and responsive IT organization is a worthy goal, the road to an Agile transformation is often lined with potholes. So, how do you make sure your Agile transformation is sustained?
Expanding Agile Across Your Business
Through an Agile lens, leaders across all industries and their organizations are discovering powerful new ways to evolve, deliver real value to their customers, and improve the daily work lives of the people who make it happen.

It’s time for change. Contact us and get started on your transformation journey now

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