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How Federal Agencies Can Deliver Better Digital Experiences Using UX and Human-Centered Design

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Excella UX/UI Xpert, Thelma Van, join host John Gilroy of Federal Tech Podcast to discuss how federal agencies can improve digital experiences for citizens by designing with user experience and human-centered design (HCD) in mind. Tune in as they highlight:

  • Impact good UX has on citizens’ digital experiences
  • Foundational steps federal leaders can take to implement UX and HCD into products that serve the American people
  • Strategies to evaluate progress in incorporating HCD into federal digital experiences

Federal Tech Podcast is a platform for innovators to show federal technology professionals how they can help federal agencies achieve their goals. Host John Gilroy of The Oakmont Group speaks the language of federal CISOs, CIOs and CTOs, and gets into the specifics for government IT systems integrators. Follow John on Twitter @raygilray.

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