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Human-Centered Design, User Experience

4 Strategies to Elevate User Experience Through User Feedback

Good products are often the result of a good feedback loop. This means product teams...

Artificial Intelligence, Generative AI

Driving Practical Generative AI Solutions Through Innovation and Collaboration

The landscape of technology is quickly changing and, at the forefront of this evolution, lies...

Human-Centered Design, User Experience

Solving Complex Problems with Systems Thinking

It’s no surprise that when designing digital products or developing solutions for problems, we must...

Human-Centered Design, UI/UX, User Experience, User Research

Solving for the Right Problem Using User Research: Examining the Success of Airbnb

In the fast-paced and ever-evolving landscape of business and technology, successful companies share a common...

Human-Centered Design, UI/UX, User Experience

Successful Product Design: 5 Tips to Prioritize Users and Create Extraordinary Experiences

In the world of ever-evolving technology and constantly shifting user preferences, Human-Centered Design (HCD) becomes...

How to Deliver Great Digital Experiences Using UX and Human-Centered Design

Thelma Van, UX Innovation Product Designer at Excella sat down with long-time govtech reporter John...

Customer Experience, Human-Centered Design, User Experience

Human-Centered Design: The What, Why, and How

Have you ever been on a website and felt that it was made for you?...

Change Management, IT Modernization, Usage Metrics, User Engagement, User Experience

How Usage Metrics Can Help your User Engagement Strategies

The Department of Health and Human Services has a mission to reduce fraud, misuse of...

ai security, AWS, AWS Summit, Cloud, healthcare ai, legacy system

Innovation in Public Health, Education, and Security at the AWS Summit

Through our partnership with AWS, we attended the AWS Summit in Washington, DC. In the...

Culture, government, Human-Centered Design, User Experience

How To Bring Equity To Government Technology

User Experience (UX), Customer Experience (CX), and Human-centered design (HCD) aren’t just empty buzzwords –...

Developer Tools, Software Development, Tools

4 Common Misconceptions About Containers

You’re thinking about containers and what they mean for your organization; you want all the...

Cloud, IT Modernization

7 Things Your Management Wants to Know About Cloud

Embracing a cloud-based architecture provides unprecedented flexibility—whether you’re an established company with existing on-prem hardware...