Modernization Insights
4 Strategies to Elevate User Experience Through User Feedback
Good products are often the result of a good feedback loop. This means product teams...
Driving Practical Generative AI Solutions Through Innovation and Collaboration
The landscape of technology is quickly changing and, at the forefront of this evolution, lies...
Solving Complex Problems with Systems Thinking
It’s no surprise that when designing digital products or developing solutions for problems, we must...
Solving for the Right Problem Using User Research: Examining the Success of Airbnb
In the fast-paced and ever-evolving landscape of business and technology, successful companies share a common...
Successful Product Design: 5 Tips to Prioritize Users and Create Extraordinary Experiences
Human-Centered Design (HCD) lies at the heart of every great product and customer experience. Learn...
How to Deliver Great Digital Experiences Using UX and Human-Centered Design
Thelma Van, UX Innovation Product Designer at Excella sat down with long-time govtech reporter John...
Human-Centered Design: The What, Why, and How
Why do some websites or apps feel perfect while others fall flat? Not all digital...
How Usage Metrics Can Help your User Engagement Strategies
The Department of Health and Human Services has a mission to reduce fraud, misuse of...
Innovation in Public Health, Education, and Security at the AWS Summit
Through our partnership with AWS, we attended the AWS Summit in Washington, DC. In the...
How To Bring Equity To Government Technology
User Experience (UX), Customer Experience (CX), and Human-centered design (HCD) aren’t just empty buzzwords –...
7 Things Your Management Wants to Know About Cloud
Embracing a cloud-based architecture provides unprecedented flexibility—whether you’re an established company with existing on-prem hardware...
First Principles: How to Succeed Where Other Modernizations Fail
Modernizing legacy systems is complex and risky, but you can avoid common pitfalls and enable...