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Tag: User Experience

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Design, Tech Tips, User Experience

Three Ways to Build a More Friendly Product

When is the last time you enjoyed using software? It’s that feeling you get when...

Design, IT Modernization, UI/UX, User Experience

Three Little Changes That Will Make Your Customers Fall in Love With Your Digital Experience

The online customer experience has redefined the way businesses and their customers interact. While these...

Design, UI/UX, User Experience

Love Hurts, But Your User Experience Shouldn’t: 5 Fails to Avoid

Love can be hard. We’ve all had that first date that was a complete disaster,...

Design, IT Modernization, UI/UX, User Experience

Love at First Sight: Why Embracing Human-Centered Design Can Help You Win Over Your Customers

How someone makes you feel is often what sets the tone for your relationship. There’s...

Business Analysis, User Experience

Six Ways to Understand Customer’s “Why” and Achieve ROI – Part Two

In Part 1 we looked at straightforward ways to more easily maintain engagement with customers....

Business Analysis, User Experience

Six Ways to Understand Customer’s “Why” and Achieve ROI – Part One

We are all experts in using digital products, such as websites and mobile apps, to...

Agile, Agile Business Analysis, Business Analysis, Scrum, User Experience

UX Tools for the Business Analyst: Part 3

In our last installment, we discussed the value that empathy maps and personas can bring...

Design, Software Development, User Experience

5 Myths About the Analyst-Designer Relationship

This post was coauthored by Excella Agile Business Analyst Noura Saad, and UX designer and...

Agile, Agile Business Analysis, Business Analysis, Scrum, User Experience

UX Tools for the Business Analyst: Part 2

In Part 1 of UX Tools for the Business Analyst, we discussed the importance of...

Agile, Agile Business Analysis, Business Analysis, Scrum, User Experience

UX Tools for the Business Analyst: Part 1

Whether you’re building a new system from the ground up or modernizing a legacy system,...

Agile, Federal, Mobile, Scrum, Software Development, User Experience

How We Did It (with Agile): Building the USCIS Civics Test Study Tools App

This spring, with Excella’s help, the Department of Homeland Security’s US Citizenship and Immigration Services...

careers, UI/UX, User Experience

Q&A with UX Legend Jared Spool

Last week on a rainy Thursday night, Jared Spool stood before a packed audience at...