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Tag: User Experience

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Human-Centered Design, UI/UX, User Experience, User Research

Solving for the Right Problem Using User Research: Examining the Success of Airbnb

In the fast-paced and ever-evolving landscape of business and technology, successful companies share a common...

Human-Centered Design, UI/UX, User Experience

Successful Product Design: 5 Tips to Prioritize Users and Create Extraordinary Experiences

In the world of ever-evolving technology and constantly shifting user preferences, Human-Centered Design (HCD) becomes...

Customer Experience, Human-Centered Design, User Experience

Human-Centered Design: The What, Why, and How

Have you ever been on a website and felt that it was made for you?...

Agile, Agile Business Analysis, User Experience

Excella Innovators: Emily Gardner

Meet Emily Gardner: Engagement Manager at Excella. Emily talks about what made her switch to...

Change Management, IT Modernization, Usage Metrics, User Engagement, User Experience

How Usage Metrics Can Help your User Engagement Strategies

The Department of Health and Human Services has a mission to reduce fraud, misuse of...

UI/UX, User Experience, User Persona

5 Steps to Create User Personas

We find ourselves over a year after most businesses adopted an all-remote workforce for the first time ever. Now, some...

Culture, government, Human-Centered Design, User Experience

How To Bring Equity To Government Technology

User Experience (UX), Customer Experience (CX), and Human-centered design (HCD) aren’t just empty buzzwords –...

Agile, Agile at Scale, Project Management, Scaling, UI/UX, User Experience

6 Signs Your Agile Scaling Isn’t Working

In our last post on Agile scaling, we described some signs that indicate you should...

Design, Tech Tips, User Experience

Three Ways to Build a More Friendly Product

When is the last time you enjoyed using software? It’s that feeling you get when...

Design, IT Modernization, UI/UX, User Experience

3 Little Changes That Will Make Your Customers Fall in Love With Your Digital Experience

The online customer experience has redefined the way businesses and their customers interact. While these...

Design, UI/UX, User Experience

Love Hurts, But Your User Experience Shouldn’t: 5 Fails to Avoid

Love can be hard. We’ve all had that first date that was a complete disaster,...

Design, IT Modernization, UI/UX, User Experience

Love at First Sight: Why Embracing Human-Centered Design Can Help You Win Over Your Customers

How someone makes you feel is often what sets the tone for your relationship. There’s...