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Solving Complex Problems with Systems Thinking
It’s no surprise that when designing digital products or developing solutions for problems, we must consider all the different touchpoints the user will have. However, to devise a solution that solves the right problem for the user, we need to gain a holistic understanding of their environment and their needs. In other words, diving deeper […]
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Digital Service Delivery | Agile, Automated Testing, Best Practices, Continuous Integration, DevOps
What Are The Hurdles To Implementing Continuous Delivery In A Large Enterprise?
I am constantly recommending that the project and development teams I support implement continuous delivery...
Agile Transformation | Agile, Best Practices, Scrum
What Is The Role Of A Manager In An Agile Or Scrum Team?
When making the switch to Agile or Scrum, many people struggle to find their role...
Tech Tips | Agile, Agile Requirements, Best Practices, Business Analysis, Developer Tools, Requirements, Software Development
Should I Use A Tool For Agile Requirements Documentation?
Agile requirements documentation can mean different things to different people. Before choosing a tool or...
Agile Transformation | Communications, Project Management
Change Management vs. Communications: What’s The Difference?
I have heard clients and colleagues ask for a “communications or a change management person”...
Professional Development | Business Analysis, Certifications, Project Management
What Is The CBAP And Why Is It Important?
Many people have been asking me about how I earned the International Institute of Business Analysis (IIBA) Certified...
Tech Tips | Automated Testing, Best Practices, Software Development
Why Is Unit Testing Important?
The other day I was talking with a client and they asked me the following...