According to the 2024 DORA report, which surveyed more than 39,000 professionals, 81% of respondents reported that their organizations have shifted their priorities to increase incorporation of artificial intelligence (AI) into their applications.
Generative AI (GenAI), a subset of AI, is the powerful evolution of machine learning that has the capability to generate new content. It is a catalyst for innovation, offering significant opportunities to transform operations, reduce toil, enhance processes, and improve decision-making across industries.
At Excella, we’re not just observers of this transformation – we’re experts at helping organizations navigate the complexities of GenAI adoption to unlock its potential safely and securely. The solutions we create for our clients are not just about implementing technology – they’re about driving tangible benefits: faster processing times, improved accuracy, enhanced decision-making capabilities, and meaningful cost savings.
We approach Gen AI with a “Responsible Innovation First” mindset because we believe that the power of GenAI must be harnessed through a lens of ethics and security. Our strategy is rooted in the understanding that GenAI is not just a technological advancement, but a paradigm shift that requires careful consideration.
This approach allows us to leverage the cutting-edge capabilities of GenAI while mitigating risks and ensuring alignment with our clients’ values and objectives. By balancing innovation with responsibility, we aim to unlock the full potential of GenAI in a sustainable, trustworthy, and beneficial way for our clients and the broader communities they serve.
Ethics serves as the compass guiding our decisions and actions, ensuring alignment with principles of fairness, integrity, and respect. In the new and quickly evolving world of GenAI, ethics take on an even more crucial role. By integrating ethical considerations at every stage—from design to deployment—we can embrace the use of AI to advance public good while safeguarding fundamental values.
As organizations increasingly look to adopt GenAI solutions to drive innovation and efficiency, we know that it is mission-critical to prioritize security, safety, and compliance. Failing to properly address the risks associated with GenAI can lead to significant reputational damage, regulatory fines, and loss of customer trust. With our “Responsible AI First” approach, we prioritize safety, security and compliance up front to mitigate any harmful outcomes.
New technologies come with new cybersecurity risks like data breeches and adversarial attacks, and GenAI is no exception. We know how important it is to use this technology with a proper awareness of the risks it poses so that both federal and commercial organizations can reap the rewards. In our solutions, we emphasize tool evaluation, FedRAMP and regulatory compliance, and a “humans-in-the-loop” approach to decision making.
GenAI models are trained on vast amounts of data, which may include personal and sensitive information. We enable our clients to have the necessary consents and legal basis for using this data, and that GenAI systems are designed with privacy-enhancing technologies (PETs) such as Federated Learning, Synthetic Data Generation, Differential Privacy, and Data Anonymization and Pseudonymization.
If not properly constrained, GenAI systems can generate inaccurate, biased, or unsafe content. We help our clients implement safeguards to protect them against this issue such as content filtering to detect and block unsafe outputs, adversarial testing and training, and establishing clear policies on acceptable use cases and off-limits applications of GenAI.
Excella stands out as a collaborative partner for Generative AI initiatives with our unique Responsible Innovation First approach as well as our ready-made tools to meet clients wherever they are in their GenAI journey. Our Xpedition Governance Framework guides projects from inception to implementation, ensuring a systematic, ethical, and efficient integration of GenAI solutions. With this comprehensive tool, we work with organizations to confidently navigate the GenAI landscape, harnessing its power while maintaining alignment with their core values and business objectives. This structured approach not only enhances operational efficiency but also fosters innovation, improves decision-making processes, and drives significant value across various sectors. With the Expedition Governance Framework, we simplify GenAI adoption, making it an accessible, achievable, and transformative journey for organizations of all sizes and across all industries.
We are delighted to work with our clients to find tailored GenAI solutions to fit their unique problems and requirements. GenAI isn’t going to work the same way for everyone, so we work diligently to find the appropriate solution to meet our client’s unique needs.
For a major federal agency, we developed an AI-powered tool that dramatically improved the ability to access and interpret critical information from complex documents, saving significant time and enhancing service quality.
At another federal agency, we’re leading an ‘AI Incubator,’ where our expertise in human capital management and data science is driving the development of rigorous, effective AI-powered products and services that impact millions of employees.
Our implementation of data governance solutions and stewardship initiatives for a regulatory body has laid the groundwork for advanced AI applications, demonstrating our ability to build the foundational elements necessary for successful GenAI adoption.
Our employees explore the frontier of GenAI through regularly hosted Excella GenAI Hackathons, developing real solutions for real world challenges. Solutions range from human resources query bots to personal improvement plan assistants powered by generative AI.
Whether you’re a federal agency looking to modernize operations, a non-profit aiming to maximize impact, or a commercial entity seeking a competitive edge, Excella has the expertise, experience, and proven methodologies to guide you on your GenAI journey.
The future holds great promise with GenAI, and with Excella as your partner, you’re well-equipped to turn these possibilities into your organization’s reality. Let’s explore this transformative technology together.