How Hospitality Can Gain Competitive Advantages in the Age of AI
Josh Galun, Hospitality and Travel Lead at Excella, explores the potential growth opportunities for the hospitality industry in the age of AI and its increasing popularity. Computers should be employed to do what they do best – in this case, analyze guest trends and behaviors. By allowing humans to disregard the screen and focus on person-to-person interactions, a guest’s stay is optimized in the best way possible.
You Might Also Like
Solving Complex Problems with Systems Thinking
It’s no surprise that when designing digital products or developing solutions for problems, we must...
Solving for the Right Problem Using User Research: Examining the Success of Airbnb
In the fast-paced and ever-evolving landscape of business and technology, successful companies share a common...
Successful Product Design: 5 Tips to Prioritize Users and Create Extraordinary Experiences
In the world of ever-evolving technology and constantly shifting user preferences, Human-Centered Design (HCD) becomes...