Is Empathy the Key Ingredient to DevOps?

It’s no secret that DevOps requires collaboration and communication in order to be successful. Underlying both attributes is the need for the “Dev” and the “Ops” sides of the house to understand each other in order to support a close working relationship. In his blog “IT’s A Nice Life,” Excella co-founder Jeff Gallimore discusses three reasons why empathy may be the DevOps secret weapon, and why empathy is critical to creating a collaborative and productive DevOps environment.

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