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Business Analysis, User Experience

Six Ways to Understand Customer’s “Why” and Achieve ROI – Part Two

In Part 1 we looked at straightforward ways to more easily maintain engagement with customers....

Business Analysis, User Experience

Six Ways to Understand Customer’s “Why” and Achieve ROI – Part One

We are all experts in using digital products, such as websites and mobile apps, to...

Business Analysis, Change Management, Software Development

Best Tech Events for August 2018

Summer is halfway over but the events don’t end! Check out what our technologists are...

Agile, Agile Business Analysis, Business Analysis, Scrum, User Experience

UX Tools for the Business Analyst: Part 3

In our last installment, we discussed the value that empathy maps and personas can bring...

Business Analysis, Data Analysis, Software Development

Continuous CX Improvement: Between Margins and Moonshots

Something has gone wrong in customer experience (CX). Advanced analytics was supposed to tell us...

Agile, Business Analysis, DevOps, Software Development

Best Tech Events for June 2018

Beat the heat and head to one of our favorite meetups or conferences! Check out...

Agile, Business Analysis, Software Development

Best Tech Events for May 2018

April showers bring May tech events! Check out what our technologists are doing in the...

Business Analysis, DevOps

Best Tech Events for April 2018

Celebrate spring and head to an event or meetup! Check out what our technologists are...

Agile, Business Analysis, Open Source, Software Development

Best Tech Events for March 2018

Technology never stops evolving, and neither should you! Check out what our technologists are doing...

Agile, Business Analysis, Software Development

Top 3 Things a Product Owner Needs to Know about Continuous Delivery

About a year ago our Scrum team had a conversation about implementing continuous delivery (CD)....

Business Analysis, careers

Five Key Skills for Business Analysis in Any Industry

During an interview, a candidate asked me “What’s a typical day for a Business Analyst?”...