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Design, Software Development, User Experience

How to Effectively Critique: Bringing Design and Development to the Table

In October I had the opportunity to attend the Grace Hopper Celebration of Women in...

Business Analysis, User Experience

Customer Experience for Analysts

Customer Experience – What Is It? Customer experience (CX) is often a term that gets...

Software Development, UI/UX, User Experience

Evaluating User Experience with Heuristics

“Designers shooting for usable is like a chef shooting for edible.” – Aaron Walter, VP...

Agile, Agile Requirements, Business Analysis, Change Management, Data Analysis, Software Development, UI/UX

USAJOBS: How We Are Doing It

This September marked the 20-year anniversary of USAJOBS.gov, the Federal Government’s online career portal and...

Agile, Business Analysis, Scrum, Software Development, UI/UX, User Experience

UX for an Agile World (Part IV)

Here’s the big pay-off.  We learned in Parts 1, 2, and 3, why UX and...

Agile, Business Analysis, Scrum, Software Development, UI/UX, User Experience

UX for an Agile World (Part III)

More and more, the development world is embracing Agile practices.  As we learned in Part...

Agile, Business Analysis, Scrum, Software Development, UI/UX, User Experience

UX for an Agile World (Part II)

More and more, the development world is embracing Agile practices. Yet, as we learned in...

Data Analysis, Software Development

USAJOBS: Using Analytics to Improve Testing Strategies

The USAJOBS Program Management Office understands that better testing leads to a better product for...

Agile, Software Development, UI/UX, User Experience

UX for an Agile World (Part I)

More and more organizations are recognizing User Experience (UX) as a cornerstone of the products...

Best Practices, Culture, DevOps

3 Types of Culture

We’ve all heard culture is vital to creating and sustaining a healthy organization. It was...

Agile Requirements, Business Analysis

3 Steps for Discovery

Discovery is the act of uncovering facts. Within the context of developing a product backlog,...